As a business owner, it’s easy to spend so much time focused on serving your clients that certain pieces of your business get overlooked. Two commonly skipped tasks are writing your Customer Promise and Customer Boundaries statements.

These statements communicate your company's values and principles to your customers — letting them know what to expect from your brand. And they aren’t just beneficial in the short term! They also lay the foundation for strong, lasting relationships. 

This essential guide helps you create impactful Customer Promise and Customer Boundaries statements to build trust and credibility and pave the way for a loyal customer base!

You build trust and credibility with your customers by being transparent about your promises and boundaries. You also pave the way for a loyal customer base that will support you for the long term and refer you to their friends!

Included with this purchase, you’ll receive:

• A 13-page comprehensive PDF workbook, complete with insightful guidance and actionable exercises
• A short video training to walk you through the workbook to ensure you get the most out of the resource